(256) 633-6553
(256) 633-6553
The Trade Table wants to offer you the best prices online.
If you find a lower price of the same product, we will beat their price by $50 (because every dollar counts right) for products over $2000 (this does not apply to all products in the store).
For the policy to apply, please send us a screenshot, link, or any other evidence of the product being priced lower than ours before making the purchase.
Please contact info@thetradetable.com or 256-633-6553 to initiate a price match review.
By shopping with The Trade Table, you agree to the following:
It is highly recommended that you hire a professional for anything you purchase from The Trade Table that requires installation - we recommend using nationalservicecorp@gmail.com for installation company recommendations. The Trade Table is not responsible for assisting with installs, helping with installs, or anything install related. Once the package has been shipped and arrived to the customer’s destination with no damages, etc, it is on the customer to handle the installation process. The Trade Table will not pay for a customers installation and is not responsible for putting products together.
Contact sales@thetradetable.com or 256-633-6553 if you have any questions about how a product is comes to its final destination.
Any fraudulent chargebacks will be handled seriously and result in you being criminally liable for theft. We will go to the full extent of the law to protect our company and ensure you are charged. If you have an issue with your purchase you must contact support@thetradetable.com or 256-633-6553 to handle it. DO NOT issue chargebacks. Do not be a bad person. We are trying to provide a service to our customers and cannot do that if people are issuing fraudulent chargebacks.
To protect The Trade Table from chargebacks, we use ClearSale. ClearSale is a fraud solution software to stop fraud, sell more & create better customer experiences. The process for an order to be approved or denied by Clearsale for chargeback protection (ClearSale provides the protection) takes less than 24 hours after an order. Once approved, we will begin getting your order to you!
Many ZLINE bundles will be shipped in different shipments. For example, if you order a complete package of Range, Rangehood, Fridge, and Dishwasher - The rangehood could be sent from a different warehouse than the rest of the items and thus be on different freights. We will update you with all tracking numbers once they are made available and keep you as updated as we can throughout the process.
We've requested in the past that the bundle be shipped all together, but this is not an option for some bundles.
All parts will come required to complete fully install the product. It is highly recommend for zline appliances that you hire an appliance company to hook up and do installation. The Trade Table is not responsible for installation. We recommend contacting nationalservicecorp@gmail.com for installation company recommendations.
We ship to all lower 48 states (contiguous United States) for free. If you're interested in a product and outside the lower 48 please contact info@thetradetable.com. In some cases we may be able to get you the product you want with an additional shipping charge. Always be sure to contact info@thetradetable.com or 256-633-6553 when placing an order outside the lower 48.
It’s our goal to get your purchase to you as soon as possible. We provide estimated shipping times, but these are just estimations and are not guaranteed. Many things out of our control could impact the shipping time, such as supply chain issues. As soon as your order is placed, we will reach out to the supplier to ensure the product is available for immediate shipment (this does not apply to custom orders). If it is not, we will reach out to you with an arrival estimate to see if you want to proceed with the order. If not, we will cancel the order and give you a full refund immediately.
If the product is in stock (and not a custom order), it will ship within 2-5 days of your order. Tracking information will be sent within 24 hours of your product leaving the warehouse; if you do not receive the tracking information or have any questions, contact sales@thetradetable.com or 256-633-6553.
All ZLINE items are shipped via FedEx Ground, except where noted (some models will be shipped via Truck Freight, due to their size and/or weight). Full insurance is included in all shipments. If the item has “FREE SHIPPING” then the item will have full insurance.
ZLINE Kitchen and Bath products may be returned for a refund of the purchase price within 60 days from the delivery date. Please note, all returns are subject to shipping costs back to the manufacturer. These costs will be deducted from the customer’s total refund amount.
All returns and refunds are subject to and dependent on the following:
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