Kingsman ZCV3622 36 Inch Clean View Zero Clearance Direct Vent Gas Fireplace in IPI Ignition

Shipping Costs

Most products and brands at The Trade Table qualify for free shipping within the contiguous United States (lower 48 states). However, certain products, brands, or large, heavy, or specialty items may not be eligible for free shipping due to their size, weight, or other factors. If you are unsure whether a product qualifies for free shipping, contact us via the chat feature on our website, call us at 256-633-6553, or email info@thetradetable.com before placing your order.

Where We Ship

The Trade Table ships to the lower 48 states (contiguous United States) for free on most products.

If you are located outside the contiguous United States (e.g., Alaska, Hawaii, or international destinations), shipping availability and costs will vary. Please contact us at info@thetradetable.com or 256-633-6553 prior to placing an order. In some cases, we may be able to accommodate your request for an additional shipping charge, which must be agreed upon in writing before finalizing the purchase.

Shipping Times

We strive to get your order delivered to you as quickly as possible. Estimated shipping times are provided for your convenience but are not guaranteed. Factors beyond our control, such as supply chain delays, weather, or carrier logistics, can affect delivery times.

Upon placing your order, we will verify product availability with the supplier. This does not apply to custom orders.

• If the product is not available for immediate shipment, we will contact you with an estimated arrival time. You may choose to proceed with the order or request a cancellation and full refund.
• If the product is in stock, most orders (excluding custom orders) will ship within 2-5 business days.

Once your order leaves the warehouse, tracking information will be provided within 24 hours. If you do not receive tracking information or have questions, please contact us at sales@thetradetable.com or 256-633-6553.

Shipping Information

All shipping information, including timelines and delivery expectations, is subject to change. The Trade Table relies on third-party suppliers and logistics providers, and we cannot guarantee the accuracy of the information provided to us. We will communicate any updates we receive about your shipment as soon as possible.

For example:

• If a supplier informs us that your order will ship as one complete package but later splits the shipment into multiple deliveries, this is outside of our control.
• Similarly, if the delivery timeframe provided to us changes unexpectedly, we will inform you immediately and work to resolve the issue where possible.

By placing an order, you acknowledge that shipping delays, partial shipments, or unforeseen changes to delivery details are not the responsibility of The Trade Table.

Service Center Information

For heavy or oversized products, deliveries are often managed through third-party service centers. You may be required to coordinate a delivery appointment directly with the service center to receive your product.

• If your product is delayed because you failed to schedule a delivery time with the service center, The Trade Table is not liable for any delays or additional costs incurred.
• While we will relay all information provided by the service center, The Trade Table does not control the actions, policies, or schedules of these third-party service centers. We will do our best to assist you, but we cannot guarantee their performance or availability.

Refused Deliveries

If you refuse delivery of an order for any reason other than clear and visible damage noted at the time of delivery, you will be responsible for any associated shipping costs, restocking fees, or return expenses as determined by our suppliers.

Damages During Shipping

Inspect all products upon delivery. If you notice damage or missing items, report it within 24 hours of receiving the delivery to support@thetradetable.com or call 256-633-6553. Failure to report damages within this timeframe may void your ability to file a claim or receive a replacement.

Product Ownership and Liability

Once a product is delivered to you, you assume full ownership and responsibility for it. The Trade Table is not responsible for:

1. Improper Installation – We recommend that all products be installed by licensed and reputable professionals. Incorrect installation can void warranties and cause product damage or safety hazards.
2. Damage After Delivery – Any damage that occurs after delivery, including during installation, is not covered by The Trade Table.
3. Loss or Misuse – Any damage, loss, or safety issues caused by improper use, neglect, or failure to follow the product's guidelines are solely the buyer’s responsibility.

By purchasing a product from The Trade Table, you agree to these shipping terms and assume all responsibility for handling, installation, and use of the product. If you have questions about our shipping policies, contact info@thetradetable.com or call us at 256-633-6553.

Warranty

Most of the products in our catalog come with manufacturer warranties. Warranty terms, coverage, and durations vary by brand and product. It is your responsibility to submit the product warranty within the designated period (typically 30 days unless otherwise stated by the manufacturer) for the warranty to apply. The Trade Table does not assume responsibility for warranty submissions or approval. Any warranty claims, repairs, or replacements are subject to the manufacturer's policies and processes.

Disclaimer: The Trade Table makes no guarantees, expressed or implied, regarding the coverage, performance, or duration of any product warranties provided by the manufacturer.

For questions regarding specific product warranties, please contact support@thetradetable.com or call 256-633-6553.

Damages

If you receive a damaged product, you must report the damages within 24 hours of receipt to support@thetradetable.com or call 256-633-6553. To process your claim, you must provide:

• Clear, high-quality photos of the damage
• A detailed written description of the issue
• The original packaging (to verify shipping damages, if applicable)

Any damage reports submitted after 24 hours will not be accepted, and The Trade Table will not be liable for damages reported outside this timeframe.

Please note: Damage claims are assessed on a case-by-case basis and must meet the manufacturer's and/or shipping provider's guidelines. Damages caused during installation, misuse, or improper handling are not covered.

Post Purchase

Once the product(s) have been delivered and received:

• You assume full responsibility for the proper installation, handling, and use of the product(s).
• The Trade Table is not liable for:
  • Damages, injuries, or losses caused by improper installation, handling, or misuse of the product(s).
  • Costs incurred from improper installation, such as labor, repairs, or professional services.
  • Third-party installer errors, negligence, or workmanship.

We strongly recommend hiring a reputable, licensed, and insured professional to handle the installation of your product(s). Ensure the installation complies with all local codes, regulations, and safety standards.

Product Accuracy and Limitations

While we strive to provide accurate product descriptions, specifications, and images, The Trade Table does not guarantee that all information is error-free or fully up to date. Products may vary slightly in appearance, color, or size due to:

• Manufacturer updates
• Natural variations in materials
• Display settings on digital screens

If you receive a product that differs from its description, please contact us within 7 days of receipt to discuss resolution options.

Limitation of Liability

To the fullest extent permitted by law:

• The Trade Table is not responsible for any indirect, incidental, consequential, special, or punitive damages, including but not limited to lost profits, loss of use, or personal/property damages arising from:

  • Use or misuse of products sold
  • Installation errors or third-party installer negligence
  • Delays in product delivery
  • Manufacturer defects or malfunctions

• Our total liability under any circumstance is limited to the purchase price of the product(s) in question.

Indemnification

By purchasing products from The Trade Table, you agree to indemnify, defend, and hold harmless The Trade Table, its owners, employees, agents, and affiliates from any claims, losses, liabilities, damages, or expenses (including legal fees) arising out of or related to:

• Your use, misuse, or installation of the product(s)
• Violation of local codes, regulations, or safety standards during installation or use
• Claims made by third parties, including installers or contractors

Governing Law

This agreement and any disputes arising from it shall be governed by and interpreted under the laws of the state of Alabama, where The Trade Table operates.

General Disclaimer

The Trade Table sells products in good faith and provides them "as is" without any warranties other than those offered by the manufacturer. The Trade Table makes no additional guarantees, expressed or implied, regarding product performance, merchantability, or fitness for a particular purpose.

Misuse and Installation Disclaimer

• The Trade Table is not liable for damages resulting from the misuse, improper handling, or unauthorized modification of any product.
• It is your responsibility to ensure that products are installed and used safely and in accordance with manufacturer guidelines and local building codes.
• We highly recommend hiring a qualified, licensed, and insured professional for installation to avoid injuries, property damage, or voiding warranties.

Product Suitability

You are solely responsible for determining whether a product meets your needs, complies with local codes, or is appropriate for your intended use. The Trade Table does not warrant that any product will meet your specific requirements or applications.

Change of Terms

The Trade Table reserves the right to update, modify, or change these terms and conditions, including but not limited to:

• Return policies
• Shipping policies
• Price match guarantees
• Warranty guidelines

Updates will take effect immediately upon posting to our website. It is your responsibility to review these terms periodically. Continued use of our website or purchasing products constitutes acceptance of the revised terms.

Warranty Voiding

Warranties provided by manufacturers may be voided under the following circumstances:

1. Improper Installation – Failure to have the product installed by a qualified, licensed professional in accordance with the manufacturer’s guidelines and local building codes.
2. Unauthorized Modifications – Altering or tampering with the product in any way not explicitly approved by the manufacturer.
3. Misuse or Neglect – Using the product in a manner other than its intended purpose, improper maintenance, or failure to follow operating instructions.
4. Environmental Damage – Damage caused by weather, natural disasters, excessive moisture, improper storage, or corrosive environments.
5. Unauthorized Repairs – Attempting to repair the product using non-approved parts or by an unlicensed individual.

It is your responsibility to adhere to the manufacturer’s warranty terms and maintenance guidelines to avoid voiding coverage. For specific product warranty details, contact us at support@thetradetable.com or 256-633-6553.

Final Agreement

By purchasing from The Trade Table, you acknowledge and agree to the policies outlined above. These policies are subject to change at any time without prior notice. For the most up-to-date information, refer to the latest version of our terms or contact us directly at info@thetradetable.com or 256-633-6553.

Returns

The Trade Table has a 30-day return policy, meaning you have 30 days after receiving your item to request a return. However, this policy does not apply to all purchases on our catalog, as certain suppliers and manufacturers do not accept returns. Before purchasing, it is your responsibility to confirm the return eligibility of a product. To confirm a product's return policy, please contact us at support@thetradetable.com or call 256-633-6553.

Eligibility for Returns

To be eligible for a return:

• Items must be in the same condition as received: unused, unworn, uninstalled, with original tags, and in their original packaging.
• The product must be accompanied by the receipt or proof of purchase.
• Returned items must be properly packaged to avoid damage during transit. Products that are damaged due to improper return packaging will not be eligible for a refund.

Return Shipping and Fees

• All return shipping costs are the responsibility of the buyer.
• Restocking fees may apply based on supplier policies, which will be communicated to you at the time of initiating the return.
• Return shipments must be sent through a trackable shipping service with proper insurance to cover any transit damage or loss.

Initiating a Return

To initiate a return, you must contact support@thetradetable.com or call 256-633-6553 to receive instructions on how to proceed. If your return is accepted, we will provide detailed steps for the return process, including where to send your product.

Return Exceptions

• Certain items, such as custom orders, clearance items, final sale products, and items that have been used, installed, or modified, are not eligible for returns.
• Products returned without prior authorization or that do not meet the eligibility criteria will not be refunded or returned.

Cancellations

At The Trade Table, we offer one of the most flexible cancellation policies available:

• You may cancel your order for a full refund before the item ships from the warehouse.
• Once an item ships from the warehouse, it cannot be canceled and will fall under the return policy if applicable.

Exceptions to Cancellations

• Custom orders cannot be canceled or refunded after the order has been placed. Custom orders are considered final sales.
• If you are unsure whether your order qualifies as a custom product, please confirm with us before placing your order by contacting info@thetradetable.com or 256-633-6553.

Refund Process

• Refunds will only be processed after the returned product has been inspected and approved for eligibility.
• Refunds will be issued to the original payment method. Processing times may vary depending on your bank or credit card provider.

Force Majeure

The Trade Table is not liable for any failure or delay in fulfilling orders, providing services, or delivering products due to unforeseen circumstances or events beyond our reasonable control. Such events include but are not limited to:

• Acts of Nature: earthquakes, floods, fires, hurricanes, tornadoes, or other natural disasters.
• Shipping Disruptions: delays, loss, or failure caused by shipping carriers or transportation systems.
• Labor Issues: strikes, shortages, or workforce disruptions.
• Political Events: acts of war, terrorism, civil unrest, or government-mandated restrictions.
• Regulatory Delays: changes in government regulations, trade embargoes, or unexpected tariffs that hinder delivery or fulfillment.

In the event of a force majeure, The Trade Table will:

• Notify customers of delays as soon as reasonably possible.
• Work diligently to resolve the issue or provide an updated timeline for product delivery or service completion.
• Offer options for cancellation, where applicable, for products significantly impacted by a force majeure event.

Final Agreement

By purchasing from The Trade Table, you acknowledge and agree to the policies outlined above. These policies are subject to change at any time without prior notice. For the most up-to-date information, refer to the latest version of our terms or contact us directly at info@thetradetable.com or 256-633-6553.

At The Trade Table, we are committed to offering you the best prices online. If you find a lower price for the exact same product (brand, model, and specifications) from a competitor, we will beat their price by $50 for products priced over $2,000.

To qualify for the Price Match Policy, you must submit the lower price for verification before making your purchase.

How to Initiate a Price Match

To request a price match, please contact us before placing your order:

• Email: info@thetradetable.com
• Phone: 256-633-6553

Please provide the following:

1. A screenshot, link, or other verifiable evidence of the lower price.
2. Proof that the lower price meets all the conditions listed below.

Limitations to the Price Match Policy

1. Online Retailers Only:

   • The lower price must come from an online store; physical retail stores or in-person quotes do not qualify.

2. Authorized Dealers Only:

   • The competitor must be an Authorized Dealer of the brand. We will not price match unauthorized resellers.

3. Exclusions:

   • Prices from auction sites, discounter websites, liquidation platforms, or membership-only sites (e.g., eBay, Overstock, Amazon third-party sellers) are not eligible.

4. No Additional Discounts:

   • When we beat a price, no additional discounts, coupons, or offers may be applied.

5. Promotional and Special Event Pricing:

   • Black Friday, Cyber Monday, holiday promotions, clearance pricing, or limited-time sales are excluded from this policy.

6. Pre-Purchase Requirement:

   • The lower price must be submitted for review prior to purchase. Requests made after an order is placed will not be eligible for price matching.

7. Sales Tax:

   • Price matches do not include sales tax for customers purchasing within Alabama.

8. Post-Purchase Requests:

   • Price match submissions after purchasing are not guaranteed due to factors such as Minimum Advertised Price (MAP) violations, supplier restrictions, or pricing margins. In some cases, price matching may result in a net loss for The Trade Table, which is why verification is required before order submission.

9. Brand-Specific Restrictions:

   • Certain brands or suppliers may not allow price matching due to their policies. Always check with our customer service team for clarification on specific brands or products.

Additional Conditions

• The competitor’s lower price must be current, publicly advertised, and verifiable at the time of the price match request.
• The price match applies to the total product price (including shipping fees, if applicable).
• The Trade Table reserves the right to decline a price match request if it violates supplier agreements, Minimum Advertised Pricing (MAP), or other contractual obligations.
• We reserve the right to modify, limit, or cancel this Price Match Policy at any time without prior notice.

If you have any questions or need assistance verifying eligibility, please contact our customer service team at info@thetradetable.com or 256-633-6553. We’re here to help you get the best value for your purchase.

Shopping with The Trade Table

By shopping with The Trade Table, you agree to the following:

• Any damaged purchases must be sent to support@thetradetable.com or 256-633-6553 within 24 hours.
• You are responsible for the costs of shipping in cases of returns or exchanges.
• The product must be returned unused and unopened - if identified as such by the supplier, you will be charged restocking fees that vary from product to product.
• Once the product ships, you are responsible for any shipping fees; cancellation must be before shipment.
• Any shipping estimates provided are not guaranteed, and any variance from the estimated time is out of the control of The Trade Table.
• You agree to not issue a chargeback for shipment delays or anything else that is out of the control of The Trade Table. You are bonded not to give fraudulent chargebacks and will be charged with criminal charges if you do. 
  

Installations  

It is highly recommended that you hire a professional for anything you purchase from The Trade Table that requires installation - we recommend using nationalservicecorp@gmail.com for installation company recommendations. The Trade Table is not responsible for assisting with installs, helping with installs, or anything install related. Once the package has been shipped and arrived to the customer’s destination with no damages, etc, it is on the customer to handle the installation process. The Trade Table will not pay for a customers installation and is not responsible for putting products together. 

Contact sales@thetradetable.com or 256-633-6553 if you have any questions about how a product is comes to its final destination. 

Chargebacks

Any fraudulent chargebacks will be handled seriously and result in you being criminally liable for theft. We will go to the full extent of the law to protect our company and ensure you are charged. If you have an issue with your purchase you must contact support@thetradetable.com or 256-633-6553 to handle it. DO NOT issue chargebacks. Do not be a bad person. We are trying to provide a service to our customers and cannot do that if people are issuing fraudulent chargebacks.

Clearsale

To protect The Trade Table from chargebacks, we use ClearSale. ClearSale is a fraud solution software to stop fraud, sell more & create better customer experiences. The process for an order to be approved or denied by Clearsale for chargeback protection (ClearSale provides the protection) takes less than 24 hours after an order. Once approved, we will begin getting your order to you! 

If you do not agree to these policies please leave the website.

This Limited Lifetime Warranty applies only while the unit remains at the site of the original installation and only if the unit is installed inside the continental United States, Alaska, Hawaii, and Canada. The warranty applies only if the unit is installed and operated in accordance with the printed instructions and in compliance with applicable installation and building codes and good trade practices.

Basic One Year Warranty

During the first year after installation, we will provide a replacement for any component part of your unit found to be defective in materials or workmanship, including labour costs. Repair work requires prior approval by Kingsman, labour costs are based on a predetermined rate schedule and any repair work must be done through an authorized Kingsman dealer. (Excluded Components: Accent Light Bulbs, Gasketing and Paint).

Limited Lifetime Warranty

The heat exchanger, combustion chamber and burner of every Kingsman product excluding the Outdoor Firepit are warranted against materials or workmanship during the period the product is owned by the original owner. The part to be replaced must be returned to our distributor in exchange for the replacement part. Any labor, material, freight and/or handling charges associated with any repair or replacement pursuant to this Limited Lifetime Warranty will not be covered by this warranty.

General Terms

In lieu of providing a replacement part, we may, at our option, provide the distributor’s component purchase price from us or a credit equal to the distributor’s component purchase price from us toward the purchase of any new unit which we distribute. If a credit is given in lieu of a replacement part, the rating plate from the unit being replaced must be submitted on a warranty claim, and the unit being replaced must be made available to our distributor for disposition.

In establishing the date of installation for any purpose, including determination of the starting date for the term of this Limited Lifetime Warranty, reasonable proof of the original installation date must be presented*, otherwise the effective date will be based upon the date of manufacture plus thirty (30) days.

We will not be responsible for and you, the user, will pay for: (a) damages caused by accident, abuse, negligence, misuse, riot, fire, flood, or Acts of God (b) damages caused by operating the unit where there is a corrosive atmosphere containing chlorine, fluorine, or any other damaging chemicals (other than in a normal residential environment) (c) damages caused by any unauthorized alteration or repair of the unit affecting its stability or performance (d) damages caused by improper matching or application of the unit or the unit’s components (e) damages caused by failing to provide proper maintenance and service to the unit (f) any expenses incurred for erecting, disconnecting or dismantling the unit (g) parts or supplies used in connection with service or maintenance (h) damage repairs, inoperation or inefficiency resulting from faulty installation or application (i) electricity or fuel costs or any increase in electricity or fuel cost whatsoever including additional or unusual use of supplemental electric heat.

We shall not be liable for any incidental, consequential, or special damages or expenses in connection with any use or failure of this unit. We have not made and do not make any representation or warranty of fitness for a particular use or purpose, and there is no implied condition of fitness for a particular use or purpose. We make no express warranties except as stated in this Limited Lifetime Warranty. No one is authorized to change this Limited Lifetime Warranty or to create for us any other obligation or liability in connections with this unit. Any implied warranties shall last for one year after the original installation. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages or do not allow limitations on how long an implied warranty or condition lasts, so the above limitations or exclusions may not apply to you. The provisions of this limited warranty are in additions to and not a modification of or subtraction from any statutory warranties and other rights and remedies provided by law.