(256) 633-6553
(256) 633-6553
Most products and brands at The Trade Table qualify for free shipping within the contiguous United States (lower 48 states). However, certain products, brands, or large, heavy, or specialty items may not be eligible for free shipping due to their size, weight, or other factors. If you are unsure whether a product qualifies for free shipping, contact us via the chat feature on our website, call us at 256-633-6553, or email info@thetradetable.com before placing your order.
The Trade Table ships to the lower 48 states (contiguous United States) for free on most products.
If you are located outside the contiguous United States (e.g., Alaska, Hawaii, or international destinations), shipping availability and costs will vary. Please contact us at info@thetradetable.com or 256-633-6553 prior to placing an order. In some cases, we may be able to accommodate your request for an additional shipping charge, which must be agreed upon in writing before finalizing the purchase.
We strive to get your order delivered to you as quickly as possible. Estimated shipping times are provided for your convenience but are not guaranteed. Factors beyond our control, such as supply chain delays, weather, or carrier logistics, can affect delivery times.
Upon placing your order, we will verify product availability with the supplier. This does not apply to custom orders.
Once your order leaves the warehouse, tracking information will be provided within 24 hours. If you do not receive tracking information or have questions, please contact us at sales@thetradetable.com or 256-633-6553.
All shipping information, including timelines and delivery expectations, is subject to change. The Trade Table relies on third-party suppliers and logistics providers, and we cannot guarantee the accuracy of the information provided to us. We will communicate any updates we receive about your shipment as soon as possible.
For example:
By placing an order, you acknowledge that shipping delays, partial shipments, or unforeseen changes to delivery details are not the responsibility of The Trade Table.
For heavy or oversized products, deliveries are often managed through third-party service centers. You may be required to coordinate a delivery appointment directly with the service center to receive your product.
If you refuse delivery of an order for any reason other than clear and visible damage noted at the time of delivery, you will be responsible for any associated shipping costs, restocking fees, or return expenses as determined by our suppliers.
Inspect all products upon delivery. If you notice damage or missing items, report it within 24 hours of receiving the delivery to support@thetradetable.com or call 256-633-6553. Failure to report damages within this timeframe may void your ability to file a claim or receive a replacement.
Once a product is delivered to you, you assume full ownership and responsibility for it. The Trade Table is not responsible for:
By purchasing a product from The Trade Table, you agree to these shipping terms and assume all responsibility for handling, installation, and use of the product. If you have questions about our shipping policies, contact info@thetradetable.com or call us at 256-633-6553.
Most of the products in our catalog come with manufacturer warranties. Warranty terms, coverage, and durations vary by brand and product. It is your responsibility to submit the product warranty within the designated period (typically 30 days unless otherwise stated by the manufacturer) for the warranty to apply. The Trade Table does not assume responsibility for warranty submissions or approval. Any warranty claims, repairs, or replacements are subject to the manufacturer's policies and processes.
Disclaimer: The Trade Table makes no guarantees, expressed or implied, regarding the coverage, performance, or duration of any product warranties provided by the manufacturer.
For questions regarding specific product warranties, please contact support@thetradetable.com or call 256-633-6553.
If you receive a damaged product, you must report the damages within 24 hours of receipt to support@thetradetable.com or call 256-633-6553. To process your claim, you must provide:
Any damage reports submitted after 24 hours will not be accepted, and The Trade Table will not be liable for damages reported outside this timeframe.
Please note: Damage claims are assessed on a case-by-case basis and must meet the manufacturer's and/or shipping provider's guidelines. Damages caused during installation, misuse, or improper handling are not covered.
Once the product(s) have been delivered and received:
We strongly recommend hiring a reputable, licensed, and insured professional to handle the installation of your product(s). Ensure the installation complies with all local codes, regulations, and safety standards.
While we strive to provide accurate product descriptions, specifications, and images, The Trade Table does not guarantee that all information is error-free or fully up to date. Products may vary slightly in appearance, color, or size due to:
If you receive a product that differs from its description, please contact us within 7 days of receipt to discuss resolution options.
To the fullest extent permitted by law:
The Trade Table is not responsible for any indirect, incidental, consequential, special, or punitive damages, including but not limited to lost profits, loss of use, or personal/property damages arising from:
Our total liability under any circumstance is limited to the purchase price of the product(s) in question.
By purchasing products from The Trade Table, you agree to indemnify, defend, and hold harmless The Trade Table, its owners, employees, agents, and affiliates from any claims, losses, liabilities, damages, or expenses (including legal fees) arising out of or related to:
This agreement and any disputes arising from it shall be governed by and interpreted under the laws of the state of Alabama, where The Trade Table operates.
The Trade Table sells products in good faith and provides them "as is" without any warranties other than those offered by the manufacturer. The Trade Table makes no additional guarantees, expressed or implied, regarding product performance, merchantability, or fitness for a particular purpose.
You are solely responsible for determining whether a product meets your needs, complies with local codes, or is appropriate for your intended use. The Trade Table does not warrant that any product will meet your specific requirements or applications.
The Trade Table reserves the right to update, modify, or change these terms and conditions, including but not limited to:
Updates will take effect immediately upon posting to our website. It is your responsibility to review these terms periodically. Continued use of our website or purchasing products constitutes acceptance of the revised terms.
Warranties provided by manufacturers may be voided under the following circumstances:
It is your responsibility to adhere to the manufacturer’s warranty terms and maintenance guidelines to avoid voiding coverage. For specific product warranty details, contact us at support@thetradetable.com or 256-633-6553.
By purchasing from The Trade Table, you acknowledge and agree to the policies outlined above. These policies are subject to change at any time without prior notice. For the most up-to-date information, refer to the latest version of our terms or contact us directly at info@thetradetable.com or 256-633-6553.
The Trade Table has a 30-day return policy, meaning you have 30 days after receiving your item to request a return. However, this policy does not apply to all purchases on our catalog, as certain suppliers and manufacturers do not accept returns. Before purchasing, it is your responsibility to confirm the return eligibility of a product. To confirm a product's return policy, please contact us at support@thetradetable.com or call 256-633-6553.
To be eligible for a return:
To initiate a return, you must contact support@thetradetable.com or call 256-633-6553 to receive instructions on how to proceed. If your return is accepted, we will provide detailed steps for the return process, including where to send your product.
At The Trade Table, we offer one of the most flexible cancellation policies available:
The Trade Table is not liable for any failure or delay in fulfilling orders, providing services, or delivering products due to unforeseen circumstances or events beyond our reasonable control. Such events include but are not limited to:
In the event of a force majeure, The Trade Table will:
By purchasing from The Trade Table, you acknowledge and agree to the policies outlined above. These policies are subject to change at any time without prior notice. For the most up-to-date information, refer to the latest version of our terms or contact us directly at info@thetradetable.com or 256-633-6553.
At The Trade Table, we are committed to offering you the best prices online. If you find a lower price for the exact same product (brand, model, and specifications) from a competitor, we will beat their price by $50 for products priced over $2,000.
To qualify for the Price Match Policy, you must submit the lower price for verification before making your purchase.
To request a price match, please contact us before placing your order:
Please provide the following:
Online Retailers Only:
Authorized Dealers Only:
Exclusions:
No Additional Discounts:
Promotional and Special Event Pricing:
Pre-Purchase Requirement:
Sales Tax:
Post-Purchase Requests:
Brand-Specific Restrictions:
If you have any questions or need assistance verifying eligibility, please contact our customer service team at info@thetradetable.com or 256-633-6553. We’re here to help you get the best value for your purchase.
By shopping with The Trade Table, you agree to the following:
It is highly recommended that you hire a professional for anything you purchase from The Trade Table that requires installation - we recommend using nationalservicecorp@gmail.com for installation company recommendations. The Trade Table is not responsible for assisting with installs, helping with installs, or anything install related. Once the package has been shipped and arrived to the customer’s destination with no damages, etc, it is on the customer to handle the installation process. The Trade Table will not pay for a customers installation and is not responsible for putting products together.
Contact sales@thetradetable.com or 256-633-6553 if you have any questions about how a product is comes to its final destination.
Any fraudulent chargebacks will be handled seriously and result in you being criminally liable for theft. We will go to the full extent of the law to protect our company and ensure you are charged. If you have an issue with your purchase you must contact support@thetradetable.com or 256-633-6553 to handle it. DO NOT issue chargebacks. Do not be a bad person. We are trying to provide a service to our customers and cannot do that if people are issuing fraudulent chargebacks.
To protect The Trade Table from chargebacks, we use ClearSale. ClearSale is a fraud solution software to stop fraud, sell more & create better customer experiences. The process for an order to be approved or denied by Clearsale for chargeback protection (ClearSale provides the protection) takes less than 24 hours after an order. Once approved, we will begin getting your order to you!
Gree Vireo Gen3 9K BTU Indoor Wall Mount Mini-Split Single Zone Air Handler The Gree Vireo+ combines cutting edge technology and a minimalist desig...
View full detailsGree Livo Gen4 36K BTU 20 SEER2 Wall Mount Mini-Split Single Zone Heat Pump The 4LIV36HP230V1AH / 4LIV36HP230V1AO single-zone system is one of Gree...
View full detailsMrCool DIY Easy Pro® 24k BTU Ductless Mini-Split Heat Pump Complete System The MrCool DIY Easy Pro® 24k BTU Ductless Mini-Split Heat Pump...
View full detailsMrCool DIY Easy Pro® 12k BTU Ductless Mini-Split Heat Pump Complete System Skip professional installation with the MrCool® Easy Pro® 12k BTU Ductle...
View full detailsMajestic Marquis II 36 Inch Traditional Direct Vent Natural Gas Fireplace with IntelliFire Touch Ignition System The Marquis II series gas fireplac...
View full detailsModern Flames OR60-SLIM 60 Inch Orion Slim Heliovision Electric Fireplace Discover the Orion virtual fireplace, which combines cutting-edge technol...
View full detailsEmpire St. Clair 4300 Series 38 Inch Wood Burning Fireplace The St. Clair 4300 is ideal for larger homes, providing warmth and style. It has conven...
View full detailsAsk questions about the Empire 65,000 BTU 45 Inch B-Vent Millivolt Control Natural Gas Floor Furnace without Thermostat