Warranty
Most of the products in our catalog come with manufacturer warranties. Warranty terms, coverage, and durations vary by brand and product. It is your responsibility to submit the product warranty within the designated period (typically 30 days unless otherwise stated by the manufacturer) for the warranty to apply. The Trade Table does not assume responsibility for warranty submissions or approval. Any warranty claims, repairs, or replacements are subject to the manufacturer's policies and processes.
Disclaimer: The Trade Table makes no guarantees, expressed or implied, regarding the coverage, performance, or duration of any product warranties provided by the manufacturer.
For questions regarding specific product warranties, please contact support@thetradetable.com or call 256-633-6553.
Damages
If you receive a damaged product, you must report the damages within 24 hours of receipt to support@thetradetable.com or call 256-633-6553. To process your claim, you must provide:
- Clear, high-quality photos of the damage
- A detailed written description of the issue
- The original packaging (to verify shipping damages, if applicable)
Any damage reports submitted after 24 hours will not be accepted, and The Trade Table will not be liable for damages reported outside this timeframe.
Please note: Damage claims are assessed on a case-by-case basis and must meet the manufacturer's and/or shipping provider's guidelines. Damages caused during installation, misuse, or improper handling are not covered.
Post Purchase
Once the product(s) have been delivered and received:
- You assume full responsibility for the proper installation, handling, and use of the product(s).
- The Trade Table is not liable for:
- Damages, injuries, or losses caused by improper installation, handling, or misuse of the product(s).
- Costs incurred from improper installation, such as labor, repairs, or professional services.
- Third-party installer errors, negligence, or workmanship.
We strongly recommend hiring a reputable, licensed, and insured professional to handle the installation of your product(s). Ensure the installation complies with all local codes, regulations, and safety standards.
Product Accuracy and Limitations
While we strive to provide accurate product descriptions, specifications, and images, The Trade Table does not guarantee that all information is error-free or fully up to date. Products may vary slightly in appearance, color, or size due to:
- Manufacturer updates
- Natural variations in materials
- Display settings on digital screens
If you receive a product that differs from its description, please contact us within 7 days of receipt to discuss resolution options.
Limitation of Liability
To the fullest extent permitted by law:
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The Trade Table is not responsible for any indirect, incidental, consequential, special, or punitive damages, including but not limited to lost profits, loss of use, or personal/property damages arising from:
- Use or misuse of products sold
- Installation errors or third-party installer negligence
- Delays in product delivery
- Manufacturer defects or malfunctions
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Our total liability under any circumstance is limited to the purchase price of the product(s) in question.
Indemnification
By purchasing products from The Trade Table, you agree to indemnify, defend, and hold harmless The Trade Table, its owners, employees, agents, and affiliates from any claims, losses, liabilities, damages, or expenses (including legal fees) arising out of or related to:
- Your use, misuse, or installation of the product(s)
- Violation of local codes, regulations, or safety standards during installation or use
- Claims made by third parties, including installers or contractors
Governing Law
This agreement and any disputes arising from it shall be governed by and interpreted under the laws of the state of Alabama, where The Trade Table operates.
General Disclaimer
The Trade Table sells products in good faith and provides them "as is" without any warranties other than those offered by the manufacturer. The Trade Table makes no additional guarantees, expressed or implied, regarding product performance, merchantability, or fitness for a particular purpose.
Misuse and Installation Disclaimer
- The Trade Table is not liable for damages resulting from the misuse, improper handling, or unauthorized modification of any product.
- It is your responsibility to ensure that products are installed and used safely and in accordance with manufacturer guidelines and local building codes.
- We highly recommend hiring a qualified, licensed, and insured professional for installation to avoid injuries, property damage, or voiding warranties.
Product Suitability
You are solely responsible for determining whether a product meets your needs, complies with local codes, or is appropriate for your intended use. The Trade Table does not warrant that any product will meet your specific requirements or applications.
Change of Terms
The Trade Table reserves the right to update, modify, or change these terms and conditions, including but not limited to:
- Return policies
- Shipping policies
- Price match guarantees
- Warranty guidelines
Updates will take effect immediately upon posting to our website. It is your responsibility to review these terms periodically. Continued use of our website or purchasing products constitutes acceptance of the revised terms.
Warranty Voiding
Warranties provided by manufacturers may be voided under the following circumstances:
- Improper Installation – Failure to have the product installed by a qualified, licensed professional in accordance with the manufacturer’s guidelines and local building codes.
- Unauthorized Modifications – Altering or tampering with the product in any way not explicitly approved by the manufacturer.
- Misuse or Neglect – Using the product in a manner other than its intended purpose, improper maintenance, or failure to follow operating instructions.
- Environmental Damage – Damage caused by weather, natural disasters, excessive moisture, improper storage, or corrosive environments.
- Unauthorized Repairs – Attempting to repair the product using non-approved parts or by an unlicensed individual.
It is your responsibility to adhere to the manufacturer’s warranty terms and maintenance guidelines to avoid voiding coverage. For specific product warranty details, contact us at support@thetradetable.com or 256-633-6553.
Final Agreement
By purchasing from The Trade Table, you acknowledge and agree to the policies outlined above. These policies are subject to change at any time without prior notice. For the most up-to-date information, refer to the latest version of our terms or contact us directly at info@thetradetable.com or 256-633-6553.